All orders received before 2pm will be sent the same day unless there are any issues, in which case we will contact you as soon as possible to find a solution and get your order dispatched quickly.
We have a few different shipping options for our customers.
- FREE STANDARD SHIPPING - orders will be sent using Royal Mail 2nd Class or Hermes UK services.
- NEXT WORKING DAY - orders will be sent using Royal Mail 1st Class or Hermes Next Day services.
- INTERNATIONAL - orders will be sent using a variety of different couriers such as DHL, FedEx, UPS and Royal Mail.
We have a flat shipping fee for our international orders however for smaller or larger orders please email us for a custom shipping quote before placing an order, we will be happy to help. Please note international orders may be subject to import tax / charges in the recipient country, this will be at the cost of the buyer.
DUE TO THE CURRENT COVID-19 CORONAVIRUS PANDEMIC WE ARE SHIPPING ORDERS AS NORMAL HOWEVER PLEASE NOTE THERE COULD BE A DELAY DUE TO REASONS BEYOND OUR CONTROL SUCH AS ROYAL MAIL PARCEL SORTING SPEEDS AND DELIVERIES. WE ARE SORRY FOR ANY INCONVENIENCE.
We do not accept returns on cut fabrics and trimmings unless the item is faulty in which case the buyer must return the order back to us at their cost. Once the return is received we will then initiate a refund or exchange, whichever has been previously discussed.